10xbet is committed to protecting the personal information of every user on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and what rights you have as a Pakistani user.
10xbet ("the Platform", "we", "us", "our") operates as an online sports betting and casino service accessible to users globally, including Pakistani players. We act as the data controller for personal information collected through the 10xbet website and are responsible for determining the purposes and means of processing that data.
This Privacy Policy has been prepared to provide a clear and transparent account of our data practices. We recognise that privacy is important to our users, particularly given the personal and financial nature of online betting. Our approach to data handling is guided by principles of data minimisation, purpose limitation, and user transparency.
This policy should be read alongside the 10xbet Terms & Conditions and Responsible Gaming Policy, both of which are accessible from the footer navigation of this website.
10xbet collects personal data through several channels during your registration, use of the Platform, and interactions with our support team. The categories of data we collect include:
We collect only the data reasonably necessary for the purposes described in this policy. We do not collect sensitive personal data such as ethnic origin, religious beliefs, or health data except where directly relevant to a responsible gaming assessment and only with your explicit consent.
10xbet processes your personal data for the following purposes:
10xbet relies on the following legal bases for processing your personal data:
10xbet does not sell your personal data to third parties. We may share data with the following categories of recipients where necessary:
All third parties with whom 10xbet shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
10xbet uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that enable various website functions. The categories of cookies we use are:
You can manage cookie preferences through your browser settings. Disabling essential cookies will impair Platform functionality and may prevent you from logging into your 10xbet account.
10xbet retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
Upon the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with our internal data lifecycle procedures.
10xbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. 10xbet cannot guarantee absolute data security and encourages users to use strong, unique passwords and to enable 2FA on their accounts to reduce individual exposure to risk.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 10xbet will notify affected users and relevant authorities in accordance with applicable data breach notification obligations.
Subject to applicable law, you have the following rights with respect to your personal data held by 10xbet:
To exercise any of the above rights, please contact 10xbet support. We will respond to valid requests within 30 days. Identity verification may be required before processing your request.
10xbet is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has accessed 10xbet should contact our support team immediately.
Age verification is a mandatory step in the 10xbet KYC process. We use CNIC verification, among other measures, to confirm that users meet the minimum age requirement before granting full account access.
10xbet may transfer personal data to servers or service providers located outside Pakistan. Where such transfers occur, 10xbet takes reasonable steps to ensure that the receiving jurisdiction or organisation provides an adequate level of data protection, whether through contractual safeguards, standard contractual clauses, or equivalent mechanisms.
By using the 10xbet Platform, Pakistani users acknowledge that their personal data may be processed in jurisdictions outside Pakistan. 10xbet will not transfer data to jurisdictions that do not provide adequate protection without implementing appropriate safeguards.
10xbet reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this policy will reflect the date of the most recent revision.
We encourage you to review this Privacy Policy periodically. Your continued use of the 10xbet Platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 10xbet, please contact our Data Protection team through the following channels:
We aim to respond to all privacy-related enquiries within 5 business days.
What 10xbet promises every Pakistani user regarding their personal data
All data you transmit to 10xbet – including login credentials, payment details, and personal documents – is protected by TLS 1.3 encryption. Your data cannot be read in transit by third parties.
10xbet does not sell, rent, or trade your personal data to third-party marketers. Data shared with partners is limited to what is strictly necessary for service delivery, compliance, or security.
Your CNIC and selfie submitted for identity verification are stored in encrypted form and accessed only by authorised KYC staff. Documents are deleted after the legally required retention period expires.
10xbet respects your right to access, correct, or delete your personal data. Submit a request via support and we will respond within 30 days. Marketing opt-outs take effect immediately upon request.
Financial data including JazzCash and Easypaisa transaction records are retained for a minimum of 5 years under AML obligations. This protects both 10xbet and you from financial crime exposure.
No data is knowingly collected from users under 18. Age verification via CNIC is mandatory. Accounts identified as belonging to minors are closed immediately and their data deleted without delay.
Our support team is available around the clock to assist with privacy requests, data access queries, and consent management. You can also review our full legal documentation below.
18+ Please gamble responsibly and in accordance with local laws.